KNOWLEDGE MANAGEMENT
&
KNOWLEDGE SHARING.
Dear friends,
I dedicate this article to my beloved Mother who passed away on the 14th of December 2017. Still in her memory...
I humbly thank all those who were directly and indirectly into our prayers.
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Today most of the industries, appreciate knowledge based models. Especially the Information Technology sector highly appreciates Knowledge Management (KM) systems. It is claimed that the any knowledge based industry develops a passion for growth. One of the most important criteria for any knowledge based organization is " Knowledge sharing. Thus let's see what is Knowledge Management and Knowledge Sharing and their systems to the basics.
Knowledge management is all about making knowledge sources available to the right people at the right time. The knowledge sources not only include media resources but also people.
However, " Knowledge Sharing" is the uppermost criteria of the "Knowledge Management Systems" (KMS).
In organizations a knowledge worker will always find knowledge sources. These knowledge sources could be anything such as : Social Media, Libraries, Searches, Linkedin, Facebook, Yammer, or even an individual too etc.
AS per Mr. Vaidyanathan-CEO of a leading organization tells us about the scope for "Knowledge Management" He statistically shows the approximate updates that are taking place in every 60 Seconds:
300+ Tweeter accounts are opened every day.
100+ new linkedin accounts every day.
500+ new You-tube accounts every day.
500,000 + new Facebook accounts every day.
1000+ new Blog accounts every day.
1000+ Mobile applications every day.
Thus many more updates on different media are being updated as well. It means that Knowledge sharing is well appreciated by majority of the classes in society.
Let us first know about the Knowledge Management (KM): A methodical means of managing "knowledge gathered from appropriate resources to implement for achieving success for a particular venture." Knowledge sharing is an important criteria in the KM.
Basics about "Knowledge Management Systems":
Knowledge
management systems refer to any kind of IT system that stores and
retrieves knowledge, improves collaboration, locates
knowledge sources, mines repositories for hidden knowledge, captures and uses
knowledge, or in some other way enhances the KM process.
Now, the thing is that how organizations can make use of "Knowledge Sharing" for their growth. Let's see what benefits the organization through "Knowledge Sharing"
Knowledge sharing depends on the habit and willingness of the knowledge
worker to seek out and/or be receptive to these knowledge sources. The right
culture, incentives, and so on must therefore be present.
Knowledge management (KM) is involved in two ways here. Normally the area that is emphasized is that decision support systems can enhance the manager's knowledge through knowledge discovery and supply of relevant information. However, knowledge and KM activities are key components in how the manager uses the system, i.e. the direction of the analysis that he carries out, and the knowledge that he is looking for.
As the name implies, are systems that aid in the publishing, storage, indexing, and retrieval of documents. Although such systems deal almost exclusively with the explicit knowledge.
4) Data Warehouse, Data mining, Data management system.
Data warehouses contain information ranging from measurements of performance to competitive intelligence .
Knowledge management (KM) is involved in two ways here. Normally the area that is emphasized is that decision support systems can enhance the manager's knowledge through knowledge discovery and supply of relevant information. However, knowledge and KM activities are key components in how the manager uses the system, i.e. the direction of the analysis that he carries out, and the knowledge that he is looking for.
The "KM" system has many defined areas such as:
1) Decision support system. Important tool via data driven support to take decisions,
2) Content Management System.
It is responsible for the creation, management, and
distribution of content on the intranet, extranet, or a website.
3) Document Management System. As the name implies, are systems that aid in the publishing, storage, indexing, and retrieval of documents. Although such systems deal almost exclusively with the explicit knowledge.
4) Data Warehouse, Data mining, Data management system.
Data warehouses contain information ranging from measurements of performance to competitive intelligence .
5) Groupware system.
Groupware is a term that refers
to technology designed to help people collaborate and includes a wide range of
applications. Wikipedia defines three handy categories for groupware:
6) OLAP System-( Online analytical Processing).
OLAP (Online Analytical Processing) is the technology behind many Business Intelligence (BI) applications. OLAP is a powerful technology for data discovery, including capabilities for limitless report viewing, complex analytical calculations, and predictive “what if” scenario (budget, forecast) planning.
What is Knowledge Sharing?
Knowledge sharing is may be interpreted as the single most important aspect in
this process, since the vast majority of KM initiatives depend upon it.
Knowledge sharing depends on the habit and willingness of the knowledge
worker to seek out and/or be receptive to these knowledge sources. The right
culture, incentives, and so on must therefore be present.
Adoption of Social Media is of critical importance as organization struggle to manage the ever growing information and knowledge.
Basic Determinants of Knowledge based sharing through Social Media:
1) Social Media 2) Local Information & Knowledge. 3) Location Experts.4) Sharing 'Tacit and Explicit Information. 5) Team Performance.
It is important to promote an opportunity to expand corporate knowledge repository & utilize weak ties among the staff. Influences of social media over organization workers depends on the information they have, personal identity, social interaction. It is the Corporates and their staff determine the actual use of social media , their experience from its use and their positive attitude for the well being of organization. Remember that the degree of shared quality of knowledge will determine the culture of the organization.
Important Factors of Managerial Implications towards Knowledge Sharing:
1) Team Work.
2) Social networks in connectivity.
3) Communities of practice with whom knowledge sharing is taking place.
Intra and Inter Knowledge sharing can take place via various modes Viz: Chats, publish modes, discussions, blogs, instant messaging, or any social networks.
Many such social means for knowledge sharing or communication sharing are accepted by the society for example E-mail. However there are strategic ways and means to implement "Knowledge Management Systems", which in turn point to acquire a change the way things are done in the organization. This obviously requires careful planning and considerations, and should be regarded as the discipline.
Thanks a lot dear friends.
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Girish. Kulkarni-CEO Real Minds.Com
Virtual Office: realminds.com@gmail.com / realminds@hotmail.com
Cell: +91-9890331683.